I'm Jacob - a product designer creating empowering B2B & B2C experiences.

PORTFOLIO ↓

FREELANCE

B2C

Lucidata

Making an early-stage startup's onboarding experience more intuitive and trustworthy.

INTERNSHIP

SaaS

Pendo

Increasing the visibility and functionality of promising new features for a digital adoption platform.

MOBILE DESIGN

ACCESSIBILITY

WaveForm

Enhancing the accessibility of podcasts for the hard-of-hearing and neurodivergent communities.

A BIT MORE ABOUT ME ...

I've always been interested in technology, even when I was a little kid, figuring out the controls on my family's VCR before I could even speak full sentences.
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In college, I discovered a passion for streamlining the intersections between people and technology.

When it comes to design, I’m a relentless advocate for the user. I love to discover the things that are holding a site or app back from fulfilling people's needs, and using iterative, collaborative design to close that gap.

I also have a growing interest in accessibility and inclusive design, stemming from my experiences as a queer and neurodivergent individual.

MY DESIGN PROCESS

Every design is different, but I tend to approach my work with ✨ the 4 I's ✨.

Insights

I start by gaining a better understanding of the user, diving into their pain points through research.

Ideation

I take those insights and brainstorm ideas for a path forward, always keeping accessibility and feasibility in mind.

Iteration

Close collaboration with my teammates and stakeholders allows me to hone my approach and deliver the best solution.

Implementation

Communicating with PMs and engineers allows for a seamless integration into the product - and into the user's hands.

→ Send me a message!